Below is a list of frequently asked questions about the Gold Plus Rewards program.
Click the appropriate link for more information.

  Earn points
Where is it possible to accumulate or redeem loyalty points?

You can earn and redeem Hertz Gold Plus Rewards points at participating agencies in the United States, Canada, Puerto Rico, Saint Thomas, Australia, New Zealand, Brazil, United Kingdom, France, Germany, Italy, Spain (at except the Balearics and Canary Islands), Belgium, Luxembourg and the Netherlands. Hertz 24/7 rentals allow you to earn points only in the United States, Canada, United Kingdom, France, Germany and Spain.

The accumulation and exchange of points is not currently possible in franchised agencies except: in the United Kingdom, Italy and Switzerland (accumulation of points only possible).

How to collect points on rentals?


To automatically earn Hertz Gold Plus Rewards points for all qualifying rentals, you must first update the member profile.

1. Log into your account on hertz.fr.

2. At the top of the page, click on ‘My Account’ and then select ‘My Profile’.

3. Click on modify under the tab ‘Personal information’. Then tick the box ‘Hertz Gold Plus Rewards’ and click on ‘Update’.

If the reservation is made by telephone, please indicate that you wish to collect Hertz Gold Plus Rewards points. 

How do I earn Hertz Gold Plus Rewards points?

To accumulate loyalty points, you must be a member of the Hertz Gold Plus Rewards program and reside in one of the countries mentioned below:

 

Europa

Belgium, France, Germany, Italia, Luxembourg, Netherlands, Spain (with the exception of the Balearic Islands and the Canary Islands), Switzerland, Norway, Finland, Denmark, Sweden and the United Kingdom

 

North America and American Territories

United States, Bermuda, Canada, Mexico, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Ste Croix, St John and St Thomas.

 

Caribbean

Anguilla, Aruba, Barbados, Bahamas, British Virgin Islands, Cayman Islands, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Netherlands Antilles, St Martin, St Kitts and Nevis, St Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos.

 

 South America

Argentina, Bolivia, Brazil, Belize, Chile, Colombia, Costa Rica, Ecuador, Falklands, French Guiana, Guatemala, Guyana, Honduras, Nicaragua, Panama, Peru, Paraguay, Suriname, El Salvador, Uruguay and Venezuela.

 

 Asia Pacific

Australia, New Zealand, Palau, China, Singapore, South Korea and Japan.

  Hertz Gold Plus Rewards Membership
Will Gold service be billed after one year?

There is no additional charge for joining the Gold Plus Rewards loyalty program. 

Is there a minimum age to join the Hertz Gold Plus Rewards loyalty program?

The minimum age to join the Hertz Gold Plus Rewards program is 21 years. Additional fees may be charged for the youngest recipients.

 

  Redeem points
How do I redeem Gold Plus Rewards points for Frequent Flyer points?

You can redeem your Gold Plus Rewards points online for Frequent Flyer points by following the steps below:

 

1. Log into your account on hertz.fr.

2. At the top of the page, click on "My Account" and then select "Use my points".

3. Choose the tab ‘Frequent Traveler’.

4. Fill out the form and click on ‘Validate’.

How to exchange points for free rental days?

1. Log into your account on hertz.fr.

2. At the top of the page, click on "My account" and then select "Use my points".

3. Choose your destination, then the type of reward that interests you, then click on "Validate" to start your reservation.